49 | WOMEN IN THE WORKPLACE: A ROAD MAP TO GENDER EQUALITY CASE STUDY Hilton: Offering opportunities for women to connect with other women What they did Hilton established employee affinity groups called Team Member Resource Groups (TMRGs) to create communities for underrepresented groups, including women, people of color, LGBTQ people, veterans, and people of different abilities. There are now more than fifty TMRG chapters with 7,400 members around the world. TMRGs provide a support system for members and a safe space for dialogue on issues they’re experiencing at work. They also promote the professional growth of their members through mentorship and networking opportunities, career development sessions, and leadership panels. TMRGs are sponsored by senior leaders, who use feedback from the groups to help make Hilton’s culture and work environment more inclusive. Outcomes Insights from TMRGs have led to expanded benefits like parental leave and flexible work arrangements and contributed to a 5 percent reduction in employee turnover in the United States since 2016. Hilton has also used TMRG recommendations to update its employee travel program and to shape the design and layout of the company’s new hotel brands.

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