Current as of March 16, 2020 Example Nerve center for a pandemic response Executive team Scenarios Overall guidelines/ policies Leadership team Issue map Guides for frontline managers Medical | Security | Response lead Opercadence Medical advisory council Crisis Nerve Center PMO Comms+Reg Colleagues Supply Chain Real Estate Technology Financial Regulatory alignment Communicate across Disruption, restart Building management Work from home Financial stress-testing (e.g., dispensations) employee channels support (e.g., loans) Factory management execution/ infra 3rd party comms (e.g., to 2 way feedback Exposure across tiers Special employee partners) as required (ombuds, survey, email, Inventory mgmt. segment management call) (e.g., where WFH not possible) 1. Includes procurement, supply chain, and logistics McKinsey & Company 19

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