teams to pressure test response plans for COVID-19 Learning leaders who implement a thoughtful and may boost confidence when the time comes to response plan for COVID-19 can minimize the execute them. disease’s impact on capability building and ensure the safety of learners. Expanding learning opportunities—and improving learning overall— can also ultimately serve as a bright spot for organizations through this difficult period. Alok Kshirsagar is a senior partner in McKinsey’s Mumbai office; Tarek Mansour is a senior partner in the Dubai office; and Liz McNally is a partner in the New York office, where Marc Metakis is an associate partner. Copyright © 2020 McKinsey & Company. All rights reserved. 42 What now? Ten actions to emerge stronger in the next normal September 2020